Profile

I am a self-motivated and result driven individual with experience in business operations and software development. I have gained diverse and transferrable skills from my previous work experience in online, retail and training, alongside gained development skills on web and mobile. Committed to self-betterment, I will continue to learn, progress and add value in your dynamic company.

Projects

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SwipeMarine

LooksBe

Data Table

Data Module

D3 Graph

Brochure

Analytics

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Skillset

Computer Skills

Business Skills

Management

Marketing & Sales

Training & Mentoring

Presentation

Customer Service

Soft Skills

Creativity

Attention to Detail

Multitasking

Team Work

Proactive

Education

QCF Level 3 Web Development Certification, 2017

The Training Room

Master of Business Administration, 2007

University of East London

BSc in Computer Science, 2005

North South University

Achievements

Runner up of Techmix Startup Idea Competition '18 for London Borough of Waltham Forest
Provided complete blueprint to a startup project and made it ready for its potential launch.
Creating websites and mobile apps single-handedly from inception to publication along with quick completion of web course.
Increased turnover by up to 17% and gross profit by up to 31%.
Improved customer satisfaction, resulting in 0 customer complaints and achieved 100% score in mystery customer visits.
Coordinated training for over 120 employees, mentored over 10 employees, reduced employee turnover by 30%.
Reduced cost by up to 12% in trading, staffing and merchandising.

Experiences

Coleman	Operations Consultant Providing gaming, sportsbook and business solutions to start-ups and new product launch.
Samurai Bet	Operations Consultant Provided Sportsbook expertise on design, content and feature of the website and app in the build-up to the service.
William Hill	Licensed Betting Office Manager In charge of the overall affairs of betting offices to achieve business goals.
William Hill	District Training Coordinator Provided training support to 120+ employees; coordinated training process between Retail Division and Training Academy.